Whether the problem stems from overloaded switches, faulty hardware, incompatible devices, cabling issues, or network congestion, recognizing the underlying factors is the first step toward implementing targeted solutions. The likely culprit is packet loss, a frustrating and often misunderstood network issue that can occur even on the best internet connections. These lost pieces of. When I connect my router straight with the modem (so not via the network switch), I have no packet loss. But I have 2 hypotheses: The CAT5e cable between switch and modem cannot handle the traffic of 6 routers/apartments.